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Locally Owned & Operated Serving Southern CO
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Careers

 

Thanks for your interest in Big Cat Plumbing, Heating & Cooling! We are always looking for talented technicians to join our growing team. Please fill out the form below, and we will reach out to you if we think you are a good fit!

 

Customer Service Representative

We’re looking for honest, energetic, people who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat Team can be!

Essential Elements of the Job:

  • Enthusiastically and professionally assist clients in booking service appointments
    relating to the heating, or plumbing system in their home.
  • Book and schedule service appointments while knowledgeably speaking to
    clients regarding services offered.
  • Offer suitable solutions when clients raise scheduling or price objections.
  • Additional Responsibilities of the Job
  • Manage a large volume of incoming calls with a friendly phone voice while delivering exceptional customer service to address the needs of our clients and
    field personnel.
  • Think clearly in a fast-paced decision-making environment.
  • Utilize pre-written scripts to ensure complete information is provided to clients for
    specific situations.
  • Accurately determine client needs to successfully book the right technician for
    the client’s home.
  • Work closely with teammates to successfully accomplish personal and team
    sales targets and quotas.
  • Receive input from the management regarding phone handling techniques with
    the intent to increase efficiency, productivity, and client satisfaction.
  • Effectively manage your time including arriving on time and multitasking.

We offer:

  • Industry-leading wages
  • Insurance packages
  • Holiday pay & rewards for meeting personal and team goals
  • Paid time off
  • Team events and parties throughout the year
  • Ongoing training and education
  • A road map for success and advancement for all team members
  • Recruiting and performance-based incentives
  • Weekly Pay
  • Year Round, Consistent Work

If you are the right person for the position, then you can plan on this being the last job
you apply for.

There is room to grow for all candidates. This is a career, not a job! At Big Cat Plumbing, Heating & Cooling, we are a family and we value each member of our team. We pride ourselves on providing the highest level service to our customers and we believe our success
depends on the success and happiness of our team!

Pay
$16.00 – $20.00 per hour

Job Type
Full-time

Schedule
Monday to Friday
On call

Benefits
Health insurance
Paid time off
Dental insurance
Vision insurance

Drain Cleaning Technician

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat team can be!

We offer:

  • Industry-leading wages
  • Insurance packages
  • Holiday pay & rewards for meeting personal and team goals
  • Paid time off
  • Team events and parties throughout the year
  • Ongoing training and education
  • A road map for success and advancement for all team members
  • Recruiting and performance-based incentives
  • Weekly Pay
  • Year Round, Consistent Work

 

We also offer excellent working conditions, clean uniforms, and a positive, upbeat
working environment.

 

If you are the right person for the position, then you can plan on this being the last job
you apply for.

 

There is room to grow for all candidates. This is a career, not a job! At Big Cat Plumbing, Heating & Cooling, we are a family and we value each member of our team. We pride ourselves on providing the highest level service to our customers and we believe our success
depends on the success and happiness of our team!

 

Job Responsibilities:

  • Clean Residential and Light Commercial Drain Lines.
  • Run Camera to evaluate Drain Line condition.
  • Refer drain calls to a Sewer Specialist if appropriate.
  • Clean and prep drain lines for drain lining crew
  • Jet Drain lines when needed

 

Requirements:

  • Clean Driving Record
  • Ability to pass a background check
  • Ability to pass a drug screen
  •  Year Drain Cleaning Experience in Residential or Light Commercial Plumbing.

Job Type: Full-time

Salary: From $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Education:

High school or equivalent (Preferred)

Experience:

Drain Cleaning: 1 year full-time (Required)

License/Certification:

Driver’s License (Required)

Work Location:

Multiple Locations

Plumbing Apprentice

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat Team can be!

We offer:

  • Industry-leading wages
  • Insurance packages
  • Holiday pay & rewards for meeting personal and team goals
  • Paid time off
  • Clean, newer vehicles
  • Top of the line tools and tech for every job
  • Team events and parties throughout the year
  • Ongoing training and education
  • A road map for success and advancement for all team members
  • Recruiting and performance-based incentives
  • Weekly Pay
  • Year Round, Consistent Work

We also offer excellent working conditions, clean uniforms, and a positive, upbeat working environment.

If you are the right person for the position, then you can plan on this being the last job you apply for.

There is room to grow for all candidates. This is a career, not a job! At Big Cat Plumbing, Heating & Cooling, we are a family and we value each member of our team. We pride ourselves on providing the highest level of service to our customers and we believe our success depends on the success and happiness of our team!

Job Responsibilities:

  • Assist Plumbing Technicians in daily service calls & larger projects.
  • Install residential and light commercial plumbing to codes and regulations varying in our service areas.
  • Willingness to learn and grow.
  • Maintain a clean and professional appearance.
  • Communicate with Service Technicians and Team leads to complete jobs in the time frame proposed.
  • Coordinate with Team Leads for inspections with state and local authorities.
  • Provide a high level of customer service to align with all Big Cat company requirements.

Requirements:

  • Clean Driving Record
  • Ability to pass a background check
  • Ability to pass a drug screen
  • Reliable transportation to and from work

Job Type: Full-time

Hourly: $15 to $18

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • No experience required

License/Certification:

  • Driver’s License (Required)

 

Residential Plumbing Excavator

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat team can be!

We offer:

  • Industry-leading wages
  • Bonus pay for jobs completed in proposed time slots
  • Insurance packages
  • Holiday pay & rewards for meeting personal and team goals
  • Paid time off
  • Clean, newer vehicles
  • Top of the line tools and tech for every job
  • Team events and parties throughout the year
  • Ongoing training and education
  • A road map for success and advancement for all team members
  • Recruiting and performance-based incentives
  • Weekly Pay
  • Year Round, Consistent Work

Responsibilities

  • Perform residential and light commercial utility line repairs/replacements (water/sewer), prep lines for pipe lining crews
  • Perform drain cleaning for branch and/or sewer lines when needed
  • Perform repairs to water lines.
  • Repair and install underground gas utilities
  • Work with city inspectors for inspections on utility line repairs.

Requirements:

  • Must have a solid understanding of water distribution and disposal systems in residential, commercial, and industrial buildings
  • Must have a clean driving record
  • Must have a clean background
  • Must have the ability to handle plumbing tools, mini excavators, skid steers, and equipment (pipe wrenches, pipe cutters, plungers, etc.)
  • Must have the ability to haul light-duty trailers and equipment to and from job sites.
  • Must have good communication, interpersonal skills, and patience
  • Must be in good physical condition and strength with the ability to work in awkward spaces

 

We offer excellent working conditions, clean uniforms, and a positive, upbeat working environment.

If you are the right person for the position, then you can plan on this being the last job you apply for.

There is room to grow for all candidates. This is a career, not a job! At Big Cat Plumbing, Heating & Cooling, we are a family and we value each member of our team. We pride ourselves on providing the highest level of service to our customers and we believe our success depends on the success and happiness of our team!

Job Type: Full-time

Salary: $22.00 – $28.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10-hour shift
  • 4 days per week

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver’s License (Required)

Work Location: One location

Plumbing Technician

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’re also looking for people who want to get started working in the trades. We’d like to meet you and show you how great being a member of the Big Cat team can be!

We offer:

  • Industry leading wages
  • Insurance packages
  • Holiday pay & rewards for meeting personal and team goals
  • Paid time off
  • Clean, newer vehicles
  • Top of the line tools and tech for every job
  • Team events and parties throughout the year
  • Ongoing training and education
  • A road map for success and advancement for all team members
  • Recruiting and performance based incentives
  • Weekly Pay
  • Year Round, Consistent Work

We also offer excellent working conditions, clean uniforms and a positive, upbeat working environment.

If you are the right person for the position, then you can plan on this being the last job you apply for.

There is room to grow for all candidates. This is a career, not a job! At Big Cat Plumbing, Heating & Cooling, we are a family and we value each member of our team. We pride ourselves on providing the highest level service to our customers and we believe our success depends on the success and happiness of our team!

Many tradespeople got into the trades because of their love of working with their hands. They think that a “service company” hiring means they will be running service calls, talking to, and interacting with customers. That is not the case here.

Whether you consider yourself an introvert or someone that loves talking to people, we have technical positions available to fit all personalities. In addition to service plumbers, we need installers, lead installers, Drain Techs, equipment operators, shop personnel, etc.

We look forward to hearing from you!

Job Type: Full-time

Salary: $40,000.00 – $100,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call

Supplemental pay types:

  • Bonus pay
  • Commission pay

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver’s License (Required)

Work Location: Multiple Locations

HVAC Technician

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat team can be!

 

Job Description:

As an HVAC Technician at Big Cat, you will play a critical role in ensuring the comfort and safety of our customers. You will be responsible for the installation, maintenance, and repair of various HVAC systems, including heating, cooling, and ventilation equipment. Your primary duties will include:

  • Installing, inspecting, and maintaining HVAC systems in residential properties.
  • Diagnosing and repairing HVAC equipment malfunctions.
  • Conducting routine maintenance tasks, such as cleaning and replacing filters, lubricating moving parts, and testing system performance.
  • Collaborating with team members to ensure timely and efficient service delivery.
  • Providing exceptional customer service by addressing client inquiries and concerns.
  • Keeping accurate records of all service and maintenance activities.

Qualifications:

To be successful in this role, you should possess the following qualifications:

  • High school diploma or equivalent; HVAC certification or technical training is a plus.
  • Proven experience as an HVAC Technician, with a minimum of 2 years in the field.
  • Strong knowledge of HVAC systems, equipment, and components.
  • Ability to troubleshoot and diagnose HVAC system issues.
  • Excellent communication and customer service skills.
  • Valid driver’s license and a clean driving record.
  • Pass a pre-employment background & drug check
    EPA certification for handling refrigerants (or willingness to obtain it).
  • Physical ability to lift heavy equipment and work in varying weather conditions.
  • Strong problem-solving skills and attention to detail.
  • Ability to provide 5-Star customer service

Benefits:

We offer competitive compensation and a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Ongoing training and professional development opportunities
  • Company vehicle and tools

Salary:

  • $25.00 – $35.00 per hour

Schedule:

  • Monday to Friday
  • On Call

Supplemental Pay Types:

  • Commission Pay

Location: Colorado Springs, CO

 

Job Type: Full-Time

Plumbing Service Manager

We’re looking for honest, energetic, tradespeople who are interested in joining our growing team! We’d like to meet you and show you how great being a member of the Big Cat team can be!

 

Job Description:

As the Plumbing Service Manager at Big Cat Plumbing, Heating, & Cooling, you will be responsible for overseeing all aspects of our plumbing service operations. Your primary duties will include:

  • Leading and managing a team of plumbing technicians, ensuring they provide exceptional service to our customers.
  • Work with the dispatch department to make sure the right technician goes to the right job.
  • Monitoring and assessing job performance, providing coaching and training as needed.
  • Host weekly training & one on one meetings with Service Technicians
  • Collaborating with the sales team to provide accurate job estimates and quotes.
  • Handling customer inquiries and resolving issues to ensure client satisfaction.
  • Ensuring compliance with safety regulations and company policies.
  • Tracking and reporting on key performance metrics.
  • Participating in the recruitment and hiring of new plumbing technicians.
  • Bring more energy than you take, because you will set the tone every day for the entire department.

Qualifications:

To excel in this role, you should possess the following qualifications:

  • Proven experience in residential plumbing service, with a minimum of 5 years in the industry.
  • Strong leadership and management skills, with a track record of supervising teams.
  • Excellent knowledge of plumbing systems, equipment, and installation methods.
  • Exceptional customer service and communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Valid Journeyman plumbing license OR ability to obtain.
  • Be proficient using computer and Microsoft Office applications
  • Valid driver’s license and a clean driving record.

Benefits:

We offer competitive compensation and a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Ongoing training and professional development opportunities
  • Company vehicle and tools

Salary:

  • $70k+

Schedule:

  • Monday to Friday
  • Available via phone for assistance to on call technicians
    Supplemental Pay Types:
  • Performance bonuses and incentives

Location: Colorado Springs, CO

 

Job Type: Full-Time

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From leaky faucets to new system installs, Big Cat can help. Call us today for your home service needs!